Press release
IINSIGHT Helpdesk System is available for better client support
IINSIGHT HelpDesk System
How it works:
When users are logged into iinsight they will be able to log support requests via the Help Icon:
We encourage clients to please lodge a support request rather than emailing and prior to calling to benefit from this new facility.
When clients select ‘Lodge a support request’ they will be presented with a quick user-friendly support request window to enter brief details of the issue, contact details and add supporting file attachments if required.
When they type in certain keywords in the subject line you will be presented with relevant knowledge base articles which may resolve your issue before you have even submitted it!
They can also enter keywords in the search box to find related articles.
For information visit our website(http://www.iinsight.biz/) for live chat representative or call us.
Be Software International ® (formally Bizexpress) was formed in 2004. Consulting to the Workplace Rehabilitation and Employment Services Industries, a need was identified for an industry specific case management and billing system which was cloud based, user friendly, simple to implement and compliance focused. It also needed to allow managers to access up to date business and financial information. The pay per case licensing model allows organisations of all sizes to access this software without the need for sizeable up front costs typical of other solutions.
Renato Parletta
Be Software International Pty Ltd
Address: Level 6, 6 Help Street, Chatswood, New South Wales, Australia, 2067
Phone no: 1300 796 227, +61 02 9372 5100
Fax No: +61 (0)2 9372 5199
Company Email ID: info@iinsight.biz
Website: http://www.iinsight.biz/
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