Business Process Outsourcing (BPO) Market 2019 Accenture Cognizant Genpact IBM TCS HP Tech Mahindra Capgemini Wipro EXL NTT DATA(Dell) WNS Global Minacs Infosys Mu Sigma Aegis

Business process outsourcing (BPO) is defined as a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider.

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This report studies the Business Process Outsourcing (BPO) market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Business Process Outsourcing (BPO) market by product type and applications/end industries.

Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business related functions, typically IT related, to a third party service provider. This process usually involves multi-year, lucrative contracts between the client firm and service provider firm. Often, the employees of the service provider firm working for the client firm are incorporated in the client firm. Off-shoring, which is delegating work to a company based in another country is widely carried out by many global companies. Another similar outsourcing activity called Knowledge Process Outsourcing (KPO) functions on similar lines with the exception that highly critical tasks that involve skill, knowledge, education and expertise are outsourced to third party service providers. Types of services carried out by BPOs include administration, finance and accounting, human resources, payment services, logistics and distribution, customer support, etc. Types of services carried out by KPO include intellectual property research for patent applications, legal and medical services, training, market research, business research, consultancy, research and development, etc. BPO finds applications in many verticals such as manufacturing, telecommunications, technology, banking, insurance and finance services, retail and healthcare among others.

The global Business Process Outsourcing (BPO) market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023.

The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.

North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Business Process Outsourcing (BPO).

Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.

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This report covers Analysis of Global Business Process Outsourcing (BPO) Market Segment by Manufacturers
Accenture
Cognizant
Genpact
IBM
TCS
HP
Tech Mahindra
Capgemini
Wipro
EXL
NTT DATA(Dell)
WNS Global
Minacs
Infosys
Mu Sigma
Aegis

Global Business Process Outsourcing (BPO) Market Segment by regional analysis covers
North America (USA, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
South America (Brazil, Argentina, Columbia etc.)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

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Global Business Process Outsourcing (BPO) Market Segment by Type
HR
Procurement
F&A
Customer Care
Logistics
Sales & Marketing
Training
Product Engineering

Global Business Process Outsourcing (BPO) Market Segment by Applications, can be divided into
BFSI
Manufacturing
Healthcare
Retail
Telecom
Others

Some of the Points cover in Global Business Process Outsourcing (BPO) Market Research Report is:
Chapter 1: Describe Business Process Outsourcing (BPO) Industry
• Introduction,
• Product Scope,
• Market Overview,
• Market Opportunities,
• Market Risk,
• Market Driving Force
Chapter 2: To analyze the top manufacturers of Business Process Outsourcing (BPO) Industry in 2016 and 2017
• Sales
• Revenue and price
Chapter 3: Competitive analysis among the top manufacturers in 2016 and 2017
• Sales
• Revenue and market share
Chapter 4: Global Business Process Outsourcing (BPO) Market by regions from 2013 to 2018
• Sales
• Revenue and market share
Chapter 5, 6, 7 and 8: Global Business Process Outsourcing (BPO) Market by key countries in these regions
• Sales
• Revenue and market share
Chapter 9 and 10: Global Business Process Outsourcing (BPO) Market by type and application from 2013 to 2018
• Sales
• Revenue and market share
• Growth rate
Chapter 11:Business Process Outsourcing (BPO) Industry Market forecast from 2018 to 2023
• Regions
• Type and application with sales and revenue
Chapter 12 and 13:Business Process Outsourcing (BPO) Industry
• Sales channel
• Distributors
• Traders and dealers
• Appendix
• Data source

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