Press release
IQPC announce winners for 2011 North American Process Excellence Awards
Orlando FL, January 27th 2011 - Following the final round of judging on the 17th January 2011 winners and honorary mentions were announced at the Process Excellence Awards ceremony.Winners were selected on their achievements in a range of judging criteria covering business results, direction setting and portfolio management, implementation, project execution, innovation and creating and environment for change.
Megan James, Executive Director, Process Excellence Awards reflects on the winners stating “The IQPC awards program is judged by a hand selected panel of experts and is designed to benchmark and recognise achievements across industries active in Business Process Excellence. This year saw the widest selection of global companies as well as winners from the public and private sector, truly reflecting today's diversity in application of Business Process Excellence. ”
The winners and runners up for 2011 are:
Best Process Improvement Project in Service and Transaction
Small to medium corporations category
Winner: Firstsource Advantage, LLC - Check-return Rate Reduction Project
Large corporations category
Winner: Firstsource Solutions Ltd, BFSI - Improving TAT to Offer Compliance for Stores Channel
Honorable Mention: Florida Hospital - Increasing Satisfaction and Capacity in the Cath Lab
Best Project Contributing to Innovation
Winner: Capgemini Business Services (India) Ltd - Transformation in Outsourcing Solution: A New Horizon
Honorable Mention: Braskem - Development of RAP Product and Adding Value to Automotive Gasoline
Best Green Process Improvement Project
Winner: LSG Sky Chefs - Dishwash Process Change 2010
Honorable Mention: JEA - Reduce Nitrogen Discharge to the St. John’s River from Wastewater Treatment Processing
Best Project Under 90 Days
Winner: TCS eServe Ltd - Turn Around Time Reduction in Treasury Process
Honorable Mention: Akron Children’s Hospital - MRI Scheduling Kaizen
Best BPO Program
Winner: Firstsource Solutions Ltd - FTSE 100 Telecom Company in the UK
Best Start Up Program
Winner: SingTel - Where Eagles Dare
Honorable Mention: Supermedia, LLC - SuperMedia Lean Six Sigma Deployment Year One
Notable Mention: United Nations - United Nations Lean Six Sigma Capacity Building Program
Best Improvement Program
Winner: Anderson Packaging - Anderson Packaging Performance Excellence Program
Honorable Mention: JEA - JEA Organizational Performance Improvement
Master Black Belt of the Year
Winner: Dr. Anurag Mishra - Firstsource Solutions Ltd.
Honorable Mention: Asheesh Krishan Chopra - TCS eServe Ltd
Deployment Leader of the Year
Winner: Sebastian Fleisman - YPF
Honorable Mention: Neeraj Dhingra – Reliance Industries Ltd
Community Contribution of the Year:
Winner: Diane Francisco - Covance
The awards were hosted as part of IQPC’s Profit Through Proces Week, Orlando FL that saw over 650 Process Improvement leaders form across the North American community share deployment ideas in Lean, Six Sigma and BPM strategy for 4 days.
Interviews with both awards finalists and winners can be found on the PEX Network
Process Excellence Network (formerly known as Six Sigma IQ) is uniquely positioned to provide a comprehensive library of both online and face-to-face content, including first-rate columns, articles, webinars, podcasts, video presentations, and of course globally renown industry events. Through every medium we strive to make your learning an exciting, dynamic, interactive experience.
Become a Process Excellence Network member today and you'll have continuous exposure to new and timeless tools, techniques, and technologies to extend your performance capacity and your organization's productivity.
IQPC provides business executives around the world with tailored practical conferences, large scale events, topical seminars and in-house training programs, keeping them up-to-date with industry trends, technological developments and the regulatory landscape. IQPC's large scale conferences are market leading “must attend” events for their respective industries.
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