Service Delivery Automation Market 26.93% CAGR With High Sales Volume Growth

A new independent 120 page research with title 'Global Service Delivery Automation Market Insights by Application, Product Type, Competitive Landscape & Regional Forecast 2025' guarantees you will remain better informed than your competition. The study covers geographic analysis that includes regions like South America, Asia Pacific, Europe, MEA (Middle East, Africa), North America and important players/vendors such as IBM Corporation (United States), CA Technologies (United States), Automation Anywhere, Inc. (United States) etc. The research gives you a visual, one-stop breakdown of the leading products, submarkets and market leader’s market revenue forecasts as well as analysis to 2022.

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Global Service Delivery Automation Market Overview:
Service Delivery Automation (SDA) refers to the automation of human actions by technology in an IT or business process. SDA has an ability to supplement legacy technologies with automated technologies that can streamline business process and minimalize disruption. Market players are focusing on technological developments. For instance, BMC Software Inc. announced a strategic partnership with Automation Anywhere, robotic process automation (RPA) provider to include RPA across service desk processes to extend the BMC Helix cognitive automation's capabilities. Further, the emergence of artificial intelligence, machine learning, natural language processing, robotics, and others to improve service delivery automation process driving the demand for service delivery automation. According to HTF MI, the Global Service Delivery Automation market is expected to see growth rate of 26.93% and may see market size of USD17.51 Billion by 2025.

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Market Drivers
• Rising Need for Replacing Manpower with Automated Solutions to Deliver Quality Services
• Emergence of ERP and Shared Device Concepts in Service Delivery Automation
• Technological Advancement in Process Analytics

Market Trend
• Emphasizing On Artificial Intelligence (AI), Machine Learning and Natural Language Processing For Service Delivery Automation
• Increasing Demand for Robotic-Enabled Delivery Automation Services

Restraints
• High Initial Implementation Cost of Service Delivery Automation
• Lack of Skilled Professionals to Adopt New Technology

Opportunities
• Rise in Demand for Modern Business Process Management
• Increasing Demand for Service Delivery Automation from Small and Medium-Sized Enterprises

Challenges
• Lack of Awareness regarding Service Delivery Automation in Emerging Countries

Competitive Landscape:
Number of players are present in the market hence fragmented nature of the market. Market players are focusing on technological developments. For instance, recently in 2018, CA Technologies a business automation software provider launched an updated version of ""CA Automic One Automation Platform"" which is a combined suite of automated products delivering intelligent services. Further, increasing demand of modern business process management expected to generate lucrative opportunities for the companies involved in the service delivery automation.
Some of the key players profiled in the report are IBM Corporation (United States), CA Technologies (United States), Automation Anywhere, Inc. (United States), Blue Prism Ltd. (United Kingdom), UiPath (Romania), Accenture (Ireland), Xerox (XAI) Corporation (United States), Celaton Ltd. (U.K.), Exilant Technologies Pvt. Ltd (India), IPsoft Pvt. Ltd. (India) and BMC Software Inc. (United States). Additionally, following companies can also be profiled that are part of our coverage like Openspan Pvt. Ltd. (United States), Softomotive Solutions Ltd. (United Kingdom) and Sutherland Global Services (United States). Analyst at AdvanceMarketAnalytics see United States Players to retain maximum share of Global Service Delivery Automation market by 2025. Considering Market by Organization Size, the sub-segment i.e. Large Enterprises will boost the Service Delivery Automation market. Considering Market by Industry Vertical , the sub-segment i.e. BFSI will boost the Service Delivery Automation market.

Market Highlights:
6th March 2019, Blue Prism a robotic process automation software provider announced their collaboration to offer RPA as a service using Microsoft Azure cloud to organizations across financial services, IT, manufacturing and healthcare industries in India.

Available Customization:
Data related to EXIM [Export- Import], production & consumption by country or regional level break-up can be provided based on client request**
** Confirmation on availability of data would be provided prior to purchase

Research Methodology:
The top-down and bottom-up approaches are used to estimate and validate the size of the Global Service Delivery Automation market.
In order to reach an exhaustive list of functional and relevant players various industry classification standards are closely followed such as NAICS, ICB, SIC to penetrate deep in important geographies by players and a thorough validation test is conducted to reach most relevant players for survey in Service Delivery Automation market.
In order to make priority list sorting is done based on revenue generated based on latest reporting with the help of paid databases such as Factiva, Bloomberg etc.
Finally the questionnaire is set and specifically designed to address all the necessities for primary data collection after getting prior appointment by targeting key target audience that includes Workforce Optimization Solution Providers, Customer Experience Solution Providers, Value Added Resellers, Government Bodies and Departments, Cloud Service Providers, System Integrators, Technology Consultants and Others.
This helps us to gather the data related to players revenue, operating cycle and expense, profit along with product or service growth etc.
Almost 70-80% of data is collected through primary medium and further validation is done through various secondary sources that includes Regulators, World Bank, Association, Company Website, SEC filings, OTC BB, USPTO, EPO, Annual reports, press releases etc.

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Most important Highlights of TOC:
1 Introduction of Service delivery automation Market
1.1 Overview of the Market
1.2 Scope of Report

2 Exclusive Summary

3 Research Methodology
3.1 Primary Interviews
3.2 Data Mining
3.3 Validation
3.4 List of Statistics

4 Service delivery automation Market Segment & Geographic Analysis
4.1 By Type [2014 -2025]
4.2 By Application [2014-2025]
4.3 By Region [2014-2025]

5 Service delivery automation Market Outlook
5.1 Overview
5.2 Market Dynamics
5.2.1 Opportunities
5.2.2 Restraints
5.2.3 Drivers
5.3 Porter’s Five Force Model
5.4 Value Chain Analysis

6 Service delivery automation Market Competitive Landscape
6.1 Overview
6.2 Key Development Policies
6.3 Company Market Standing

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HTF Market Report is a wholly owned brand of HTF market Intelligence Consulting Private Limited. HTF Market Report global research and market intelligence consulting organization is uniquely positioned to not only identify growth opportunities but to also empower and inspire you to create visionary growth strategies for futures, enabled by our extraordinary depth and breadth of thought leadership, research, tools, events and experience that assist you for making goals into a reality. Our understanding of the interplay between industry convergence, Mega Trends, technologies and market trends provides our clients with new business models and expansion opportunities. We are focused on identifying the “Accurate Forecast” in every industry we cover so our clients can reap the benefits of being early market entrants and can accomplish their “Goals & Objectives”.

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