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Know about the Features of "Global Chatbot Market" And Why It Is Advantageous - Artificial Solutions, eGain Corporation, Verint Systems, Creative Virtual
Chatbot Market 2020
The report presents the current market analysis scenario, future and future opportunities, revenue growth, prices and profitability. The proprietary data in this report is collected by Insight Partner's dedicated research and analysis team of experienced professionals with advanced statistical expertise and various customization options in the existing study.
The global chatbot market accounted to US$ 1072.4 Mn in 2018 and is expected to grow at a CAGR of 27.9% during the forecast period 2019 - 2027, to account to US$ 9475.1 Mn by 2027.
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Global Chatbot Market - Companies Mentioned: Amazon Web Services, Artificial Solutions, Creative Virtual , CX Company , eGain Corporation , IBM Corporation, INBENTA TECHNOLOGIES , Microsoft, Nuance Communications, Verint Systems
The sales of Chatbot are largely influenced by numerous economic and non-economic factors. The e-commerce, BFSI, and healthcare sectors are expected to have a large impact on the growth of the Chatbot market. Also for the retail & e-commerce industry, increasing adoption of smart technologies are enabling a high degree of services to its customers. Potentially, the retail & e-commerce sector present a larger market share as compared to other sectors during the forecast period. Global Chatbot market is majorly driven by increasing adoption of cloud technology across the industries and the increasing acceptance of virtual assistance, evolving consumer technology, speech-enabled Chatbots and others. However, the rapidly changing nature of businesses requires consistent changes in technology and services. Also, the integration of advanced technologies such as artificial intelligence and natural language processing are expected to provide substantial growth opportunity to the key players in this market
The introduction of NLO and NLP technologies in chatbot solution is a boon for contact centers. Call centers leveraging Chatbots can serve a large number of customers through the day without any issues. They provide 24/7 assistance and boost the overall productivity of the business. Various trends witnessed in chatbot market are communication transforming via chatbot, integrating CRM, natural language programming, Chatbot app development with Quick Problem-Solving Abilities, consumer analytics and insights, NLO technology for automated calling, and others.
The report segments the global chatbot market as follows:
Global Chatbots Market - By Component
Solution
Services
Global Chatbots Market - By Deployment
On-premise
Cloud
Global Chatbots Market - By Usage
Websites
Contact Centers
Social Media
Mobile Platform
Global Chatbots Market - By End-user
Education
Retail & E-Commerce
BFSI
Healthcare
Travel & Tourism
Others
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Major highlights of the report:
oAn all-inclusive evaluation of the parent market
oThe evolution of significant market aspects
oIndustry-wide investigation of market segments
oAssessment of the market value and volume in the past, present, and forecast years
oMarket share evaluation
oStudy of niche industrial sectors
oTactical approaches of the market leaders
oLucrative strategies to help companies strengthen their position in the market.
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The Insight Partners is a one stop industry research provider of actionable intelligence. We help our clients in getting solutions to their research requirements through our syndicated and consulting research services. We are a specialist in Technology, Healthcare, Manufacturing, Automotive and Defense.
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