openPR Logo
Press release

Contact Center Analytics Market Trends Shows a Rapid Growth by 2027 | 8x8, Inc., Cisco Systems, Inc., Enghouse Interactive

06-08-2020 04:49 PM CET | IT, New Media & Software

Press release from: Premium Market Insights

Contact Center Analytics Market

Contact Center Analytics Market

Contact Center Analytics Market Forecast to 2027 - COVID-19 Impact and Global Analysis by Component (Software, Services); Deployment Model (On-Premises, Cloud); Organization Size (Large Enterprises, Small and Medium-Sized Enterprises); Application (Automatic Call Distributor, Log Management, Risk and Compliance Management, Real-Time Monitoring and Reporting, Workforce Optimization, Customer Experience Management, Others); Industry Vertical (Healthcare and Life sciences, BFSI, Manufacturing, Retail and Consumer Goods, Telecom and IT, Energy and Utilities, Government and Defense, Others) and Geography

The contact center analytics is mainly used by the call centers to estimate the performance of the customer service representatives and get a better understanding of the overall customer relationship management. The communications between clients and customers are evaluated, enabling companies to take corrective action on unstructured data and collect rare insights about the customers. The contact center analytics also chains in gathering the enormous customer-related data, which is utilized by the enterprises for decision making and offering quality customer feedbacks and services.

Get Sample Copy Of this report:  https://bit.ly/2ALKlAu

Companies Profiled in this report includes: 8x8, Inc., Cisco Systems, Inc., Enghouse Interactive, Five9, Inc., Genesys, Mitel Networks Corp, NICE Systems Ltd., Oracle, SAP SE, Verint

The increasing demand for better customer experience management solutions, the growing demand for text and speech analytics, and increased compliance requirements are some of the significant factors driving the growth of the contact center analytics market. However, the high investment cost is the major factor that may restrain the growth of the contact center analytics market. Moreover, the increasing adoption of social media analytics, predictive analytics, and real-time monitoring and analytics is anticipated to boost the growth of the contact center analytics market.

Get Discount of this report: https://bit.ly/2XG2Jng

Table of Content:

1.INTRODUCTION

2.KEY TAKEAWAYS

3.RESEARCH METHODOLOGY

4.CONTACT CENTER ANALYTICS MARKET LANDSCAPE
CONTACT CENTER ANALYTICS MARKET - KEY MARKET DYNAMICS

5.CONTACT CENTER ANALYTICS MARKET - GLOBAL MARKET ANALYSIS

6.CONTACT CENTER ANALYTICS MARKET - REVENUE AND FORECASTS TO 2027 - COMPONENT

7.CONTACT CENTER ANALYTICS MARKET - REVENUE AND FORECASTS TO 2027 - DEPLOYMENT MODEL

8.CONTACT CENTER ANALYTICS MARKET - REVENUE AND FORECASTS TO 2027 - ORGANIZATION SIZE

9.CONTACT CENTER ANALYTICS MARKET - REVENUE AND FORECASTS TO 2027 - APPLICATION

10.CONTACT CENTER ANALYTICS MARKET - REVENUE AND FORECASTS TO 2027 - INDUSTRY VERTICAL

11.CONTACT CENTER ANALYTICS MARKET REVENUE AND FORECASTS TO 2027 - GEOGRAPHICAL ANALYSIS

12.INDUSTRY LANDSCAPE

13.CONTACT CENTER ANALYTICS MARKET, KEY

14.COMPANY PROFILES

14.1. 8X8, INC.

14.1.1. Key Facts

14.1.2. Business Description

14.1.3. Products and Services

14.1.4. Financial Overview

14.1.5. SWOT Analysis

14.1.6. Key Developments

14.2. CISCO SYSTEMS, INC.

14.2.1. Key Facts

14.2.2. Business Description

14.2.3. Products and Services

14.2.4. Financial Overview

14.2.5. SWOT Analysis

14.2.6. Key Developments

14.3. ENGHOUSE INTERACTIVE

14.3.1. Key Facts

14.3.2. Business Description

14.3.3. Products and Services

14.3.4. Financial Overview

14.3.5. SWOT Analysis

14.3.6. Key Developments

14.4. FIVE9, INC.

Complete Report: https://bit.ly/3dN5Aka

Contact US:

Sameer Joshi                               
Call: US: +1-646-491-9876, Apac: +912067274191
Email: sales@premiummarketinsights.com

About Premium market insights:

Premiummarketinsights.com is a one stop shop of market research reports and solutions to various companies across the globe. We help our clients in their decision support system by helping them choose most relevant and cost effective research reports and solutions from various publishers. We provide best in class customer service and our customer support team is always available to help you on your research queries.

This release was published on openPR.

Permanent link to this press release:

Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release Contact Center Analytics Market Trends Shows a Rapid Growth by 2027 | 8x8, Inc., Cisco Systems, Inc., Enghouse Interactive here

News-ID: 2069689 • Views:

More Releases from Premium Market Insights

The Future of HVAC: Trends and Innovations
The Europe HVAC System Market HVAC system market was valued at US$ 50,772.07 million in 2022 and is expected to reach US$ 1,25,024.86 million by 2030; it is estimated to grow at a CAGR of 11.9% from 2022 to 2030. 𝐆𝐫𝐚𝐛 𝐏𝐃𝐅 𝐓𝐨 𝐊𝐧𝐨𝐰 𝐌𝐨𝐫𝐞➜ https://www.businessmarketinsights.com/sample/BMIRE00026922?utm_source=OpenPR&utm_medium=10694 Rise in Demand for Energy-Efficient Solutions Fuel the Europe HVAC System Market Greenhouse gases are the primary sources of global warming and climate change. These gases absorb
Automated External Defibrillators Market New Business Opportunities and Investme …
The Automated External Defibrillators Market is estimated to reach US$ 2,207.94 million in 2030 from US$ 1,556.21 million by 2030; the market is projected to record a CAGR of 4.5% from 2022 to 2030. Some of the key driving factors for the automated external defibrillators market growth are the increasing prevalence of cardiovascular diseases and rising training and awareness programs on automated external defibrillators. However, performance issues related to automated external
Hydrolyzed Collagen Market Types and Applications, Industry Drivers, Future Dema …
The Hydrolyzed Collagen Market was valued at US$ 946.43 million in 2022 and is projected to reach US$ 1,322.60 million by 2028; it is expected to register a CAGR of 5.7% from 2022 to 2028. Various end-use industries are adopting business expansion strategies and scaling production capacity to provide better customer satisfaction. For instance, in July 2020, Rousselot and Giusto Faravelli announced a distribution partnership in Italy, effective from October 2020.
Aroma Ingredients Market Expectations & Growth, Trends Highlighted Until 2028
The Aroma Ingredients Market was valued at US$ 5376.90 million in 2021 and is projected to reach US$ 7692.62 million by 2028; it is expected to grow at a CAGR of 5.2% from 2021 to 2028. Aroma ingredients are basically isolates of naturally sourced ingredients or chemically produced and are used as ingredients to add aromas or fragrance to various cosmetic and personal care products. Based on product type, the global aroma

All 5 Releases


More Releases for CONTACT

Surging Demand For Cloud-Based Contact Centers Fuels Contact Center Software Mar …
Stay ahead with our updated market reports featuring the latest on tariffs, trade flows, and supply chain transformations. Contact Centre Software Market Size Growth Forecast: What to Expect by 2025? The market size of contact centre software has expanded swiftly in the past few years. It is projected to progress from $43.39 billion in 2024 to $51.19 billion in 2025, growing at a compound annual growth rate (CAGR) of 18.0%. The growth
Xinzhe Metal: Elevator contact acceleration switch metal contact piece
Short Description:Elevator contact sheets are suitable for control panels of elevators, machinery, automobiles, medical equipment, electronics and other equipment due to their elastic recovery, conductivity, durability and stability.Material: aluminum, copper, etc. Image: https://www.abnewswire.com/uploads/5241f0a41f3cb10df8022c5706ad2b4d.png Advantages 1. More than 10 years of overseas trade expertise. 2. Provide one-stop service from mold design to product delivery. 3. Fast delivery time, about 25-40 days. 4. Strict quality management and process control (ISO 9001 certified manufacturer and factory). 5. Factory direct supply,
Xinzhe Metal: Elevator leveling flat contact switch metal contact piece
The metal contact of the elevator switch is a vital part of the switch assembly. Through high-quality materials and precision processing technology, the contact piece can provide stable and reliable performance in various applications. Image: https://www.abnewswire.com/uploads/b24c88661311c93e15b6aa7f1a2bdc02.png Advantages 1. More than 10 years of overseas trade expertise. 2. Provide one-stop service from mold design to product delivery. 3. Fast delivery time, about 25-40 days. 4. Strict quality management and process control (ISO 9001 certified manufacturer and factory). 5.
Michigan Contact Lens Offers Extremely Affordable Contact Lenses To US Consumers
Michigan Contact Lens, a leading specialty contact lens practice, is pleased to announce the addition of all its contact lenses to its website, michigancontactlens.com. This move allows customers to take advantage of wholesale prices on a wide range of contact lenses, revolutionizing the contact lens market in Michigan. As a service-first practice, Michigan Contact Lens is committed to providing exceptional customer service and ensuring the best vision care for its patients.
Streamlining Contact Data: The Success of Bulk Merge for Duplicate Contact Manag …
• Overview: • An international nonprofit organization faced a challenge with a database containing 3,569,188 contacts, of which 33,742 were duplicates. • The Organization's Problem: • The nonprofit needed an efficient way to remove duplicate contacts to enhance data integrity. • Manual review of millions of contacts was impractical. • The Organization's Decision: • The nonprofit consulted Astreca's experts. • They implemented the Bulk Merge app, which used advanced algorithms to detect and flag duplicates for removal. • Data technicians reviewed flagged entries before deletion. To know more@https://astreca.com/case-studies/bulk-merge-contact-integrity/ • Business
Global Corrective Contact Lens Market Analysis Forecast 2022-2028 Global Industr …
The Corrective Contact Lens Market research report offers key values on the state of the industries. The study involved research on landscape-specific skill as well as detailed information on each section. The Corrective Contact Lens research report highlights inner and outer examination of the current worldwide Corrective Contact Lens market. This Corrective Contact Lens market report includes major competitors and players involved in the market. The classification also involves the