Press release
Chatbot Market Global Demand, Latest Technology and Outlook 2021 to 2030
The Global Chatbot Market size is estimated to be USD 602.9 million in 2019 and is predicted to reach USD 10.29 billion by 2030 with a CAGR of 29.4% from 2020-2030.Chatbot is a computer program which is developed to initiate communication with the customers and resolve their queries and issues on regular basis. The chatbot works on artificial intelligence but applications make the communications which was developed by IT professionals. To provide seamless experience and quick response to the customer queries with improved service has increased the demand of Chatbot.
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Top Companies: Artificial Solutions, eGain Corporation, 24/7 Customer Inc., Anboto, Aivo, Nuance Communications, Inc., Next IT Corp., Inbenta Technologies Inc., Creative Virtual Ltd. and Codebaby (Idavatars), Inc and others.
Market Dynamics and Trends
The significant developing technologies and rapid industrialization with increased globalization is expected to further accelerate the growth of Chatbot market. The other supporting factors include technological advancement, increase in smart devices and smart phones coupled with increased inclination towards digital era.
The other contributing factors include increased use of artificial intelligence, increasing market competition coupled with increased demand of better customer experience with increased inclination towards virtual agents round the clock. However, high initial investments with lack of product differentiation are expected to inhibit the growth of market. Moreover, increased adoption of voice enabled Chatbot are expected to create ample opportunities in the market over the forecast period.
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Market Segmentations and Scope of the Study:
The global chatbot market share is analyzed on the basis of type, platform, application, end user and geography. On the basis of type, the market is segmented into software and services. On the basis of platform, the market is divided into Web-based and Mobile-based. On the basis of application, the market is divided into Customer Service, Social Media, Payment/Order Processing, and Marketing. On the basis of end use, the market is divided into BFSI, Media and Entertainment, Healthcare, E-commerce, Retail, Travel and Tourism. Geographic breakdown and analysis of each of the aforesaid segments includes regions comprising North America, Europe, Asia-Pacific, and RoW.
Geographical Analysis
North America is expected to represents the developed market with major market share due to the increased adoption of Chatbot over the forecast period. The other factors such as technological advancement, increased use of artificial intelligence, increase demand of better customer experience and others are expected to fuel the growth of Chatbot market in the near future.
Asia Pacific is expected to be the fastest developing region owing to the developing economies. Moreover, increased adoption of technology, increase in globalization, increased use of smart devices and smart phones couple with increased inclination towards digital era are further expected to augment the growth of market in the near future.
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Next Move Strategy Consulting is an independent and trusted third-platform market intelligence provider, committed to deliver high quality, market research reports that help multinational companies to triumph over their competitions and increase industry footprint by capturing greater market share. Our research model is a unique collaboration of primary research, secondary research, data mining and data analytics.
We have been servicing over 1000 customers globally that includes 90% of the Fortune 500 companies over a decade. Our analysts are constantly tracking various high growth markets and identifying hidden opportunities in each sector or the industry. We provide one of the industry’s best quality syndicate as well as custom research reports across 10 different industry verticals. We are committed to deliver high quality research solutions in accordance to your business needs. Our industry standard delivery solution that ranges from the pre consultation to after-sales services, provide an excellent client experience and ensure right strategic decision making for businesses.
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