Press release
Global Chatbot Market Projections Highlight Positive Revenue Share during 2023-2031 | Chatfuel, Botcoin, Botsify, DigitalGenius
Chatbot Market
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A chatbot is a computer program that can simulate a conversation with a human user. Chatbots are often used to help users find information or perform tasks. For example, a chatbot might help a user schedule a meeting by asking questions about the meeting's purpose, date, and time. A chatbot might also help a user purchase a product by asking questions about the product, such as its price, color, and size.
Key Trends
The key trends in chatbot technology are:
Increased accuracy: Chatbots are becoming more accurate as they are powered by artificial intelligence (AI) and natural language processing (NLP) technologies.
Increased personalization: Chatbots are able to personalize their responses to users based on data collected about the user.
Increased functionality: Chatbots are becoming more functional as they are able to perform more tasks such as booking appointments and ordering products.
Increased adoption: Chatbots are being adopted by more businesses as they offer a cost-effective and efficient way to interact with customers.
Key Drivers
There are a few key drivers of Chatbot market. First, the advancement of artificial intelligence (AI) and natural language processing (NLP) technologies have made it possible for Chatbots to understand human conversation. This has made Chatbots more effective in providing customer service and support. Second, the increasing popularity of messaging platforms such as Facebook Messenger, WhatsApp, and WeChat has made Chatbots more accessible to users. Third, the rising demand for personalization and customization in customer service has made Chatbots more attractive to businesses. Finally, the increasing trend of mobile commerce and the need for instant customer support on mobile devices has made Chatbots more relevant to businesses.
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Market Segments
By Component
Solutions
Services
By Type
Rule Based
AI Based
Key Players
Creative Virtual
Artificial Solutions
Kore.ai
Inbenta
[24]7.AI
Aivo ServiceNow
Conversica
Personetics
Chatfuel
Botcoin
Botsify
DigitalGenius
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Reasons to buy Chatbot Market Report:
• Develop comprehensive understanding of market landscape - industry structure, value-chain, key players, trends, drivers, and challenges
• Drive revenue and market-entry strategy by gaining insights into which segments and geographies are largest and likely to grow fastest
• Formulate sales and marketing strategies by gaining understanding of competitors, their positioning, and strengths & weaknesses
• Develop business and M&A strategies through understanding of latest trends and emerging players in the market
• Refine your business plans by understanding impact of disruptions such as Covid-19 and Russia-Ukraine conflict on the market
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Global Insight Services (GIS) is a leading multi-industry market research firm headquartered in Delaware, US. We are committed to providing our clients with highest quality data, analysis, and tools to meet all their market research needs. With GIS, you can be assured of the quality of the deliverables, robust & transparent research methodology, and superior service.
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