Cyntexa Helped a Nonprofit Organization to Implement Salesforce as a Single Source of Truth

Cyntexa is a Salesforce Crest Gold Consulting company known for delivering exceptional Salesforce development services to non-profit organizations. The company specializes in working with non-profit organizations to help them deliver exceptional services to their communications by enabling them improved business operations and easy access to resources.
Cyntexa worked with a non-profit organization, Teach for India, to fulfil its vision to provide excellent education to all children. Teach For India is a non-profit organization geared towards eliminating educational inequality in India. It recruits and trains university graduates and young professionals to teach for two years to underprivileged children in rural areas. The organization not only helps underprivileged students with an excellent education but also works towards building leadership among its alums.

Teach for India has a noble vision of providing excellent education, but they don't have a noble way to achieve this vision. They were facing a lot of challenges, as outlined below:

1. The biggest challenge was the inability to direct interaction between the volunteers, students, and teachers. It makes it hard to communicate with them and measure their progress and status of each of them.

2. Teach for India appointed volunteers from different territories. Therefore, it wasn't easy to keep up with the progress of the course allocated to volunteers. They were also facing challenges in evaluating the student's progress.

3. Teach for India provided electronic gadgets to their fellows and volunteers. They were looking for a technological solution to keep an eye on the health and usage of these allocated gadgets.

Cyntexa's expertise helped them to propose the best solutions to Teach for India to help them overcome those challenges. They have implemented the following solutions to help Teach For India become more attentive to its vision of excellent education:

1. Cyntexa integrated Moodle with Salesforce to ensure the automation of course allocations to fellows and volunteers based on their qualifications. This results in more empowered volunteers and fellows to deliver the best education to underprivileged children.

2. The integration of WhatsApp and Salesforce helped Teach for India to become more efficient and effective with class scheduling and keeping in touch with students. Furthermore, the volunteers receive weekly updates regarding their progress.

3. The integration of Salesforce Esper makes it easy to keep detailed information on the device health and usages assigned to fellow volunteers. Furthermore, the integration also makes it easy for Teach for India to evaluate the volunteer task on the assigned devices.

The Collaboration of Teach for India with Cyntexa resulted in a robust solution that enabled them to overcome the existing challenges and provide an excellent education. The allocation of the right training courses to teachers helped them extend their skill sets to provide an impactful learning experience for students.

As a result of Cyntexa's experience coupled with great Salesforce platform capabilities, Teach for India reaped the following benefits:

50% Increase in their efficiency
30% decrease in resource utilization
25% reduction in manual efforts
About Cyntexa

Cyntexa is a Salesforce Solution provider that helps organizations across industries and sizes to become efficient with their operations, drive personalized customer experience and lead digital transformation. After being founded in 2018, Cyntexa has achieved several milestones quickly. Backed by the experience of more than 300+ certified Salesforce experts, Cyntexa offers a wide range of industry-specific solutions. With a strong focus on excellence, innovation, and client growth, we have established our global presence across countries like the UK, USA, UAE, Australia, Singapore, and India. You can count on our expertise to help your business leverage the great capabilities of the Salesforce platform aligned with your business needs.

Website: https://cyntexa.com
Email: hello@cyntexa.com
Phone: +1 628 262 4010
Address: 584 Castro St #2120, San Francisco CA, 94114-2512

Cyntexa is a Salesforce Crest Consulting Partner and is considered as one of the top Salesforce Development Company in USA, UK, UAE, Australia, Singapore & India focusing on high quality and scalable solutions for the most complex business problems out there. We have a vibrant team of 250+ certified Salesforce experts which includes developers, architects, consultants, administrators and MVPs carrying the experience of successfully completing more than 400+ projects and handling 350+ clients.

This release was published on openPR.