OSS & BSS Market is expected to grow at a CAGR of 15.1% during the forecasted period | Evolve Business Intelligence

Key Highlights:
• The global OSS & BSS Market size was valued at USD 52.1 billion in 2023 growing at a CAGR of 15.1% from 2023 to 2033.
• North America dominated the market in 2023
• Asia Pacific is expected to grow at the highest CAGR from 2023 to 2033

As per the study initiated by Evolve Business Intelligence, the global OSS & BSS Market size accounted for USD 52.1 Billion in 2023, growing at a CAGR of 15.1% from 2023 to 2033. OSS (Operations Support System) and BSS (Business Support System) are two categories of software systems used by telecommunications service providers to manage their operations and customer-facing activities. OSS is designed to support the operations of a telecom network. It includes tools and systems that manage network inventory, monitor network performance, handle network faults, and provide various network-related functions. BSS is focused on the business and customer-facing aspects of a telecommunications service provider. It deals with customer management, billing, order management, and other business-related functions.

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Telecom operators are undergoing digital transformation to enhance operational efficiency and deliver better customer experiences. OSS and BSS play a crucial role in this transformation. With the evolution of technologies such as 5G, IoT, and virtualization, telecommunication networks are becoming more complex. OSS helps in managing and optimizing these complex networks. Customers expect personalized services, flexible billing options, and quick problem resolution. BSS enables telecom providers to meet these expectations and enhance customer satisfaction.

Key Players
Some of the major OSS & BSS Market players holding high market shares include Nokia Corporation, Comarch Sa, Amdocs Inc., Huawei Technologies Co., Ltd., Infovista S.A.S., Hewlett Packard Enterprise Company. These players use partnership and collaboration as a key strategy to gain significant market share to compete with market leaders. Some of the other major market players include Net Cracker, Lm Ericsson Telephone Company, Sunvizion., Capgemini Se, Mycom Osi., Computeris, and Cisco Systems, Inc.

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Segmental Analysis
Based on components, the OSS & BSS market is segmented into Solutions and Services. The largest segment of the OSS & BSS market by components is Solutions. This is due to the growing demand for OSS solutions that can help telecom operators improve their network performance, reduce costs, and improve customer service.
Based on the OSS solution type, the OSS & BSS market is Network Planning and design, Service Delivery, Service Fulfillment, Service Assurance, Customer and Product Management, Billing and Revenue Management, Network Performance Management, and Others. The largest segment of the OSS & BSS market is Network Planning and design. This is due to the growing complexity of telecom networks and the need for OSS solutions that can help telecom operators plan and design their networks effectively.
Based on enterprise size, the OSS & BSS market is Small- and medium-sized Enterprises and Large Enterprises. The largest segment of the OSS & BSS market is Large Enterprises. This is because large enterprises have more complex IT infrastructures and need more sophisticated OSS solutions than small and medium-sized enterprises.
Based on industry vertical, the OSS & BSS market is IT & Telecom, BFSI, Media & Entertainment, Retail & E-Commerce, and Others. The largest segment of the OSS & BSS market is IT & Telecom. This is because the IT & telecom industry is the largest user of OSS solutions.

Key Region/ Countries Covered
• North America (US, Canada, Mexico)
• Europe (Germany, U.K., France, Italy, Spain, Russia, Nordic Countries, BeNeLux, Rest of Europe)
• Asia-Pacific (China, India, Japan, South Korea, Indonesia, Malaysia, Rest of Asia Pacific)
• Middle East and Africa (Saudi Arabia, UAE, Egypt, South Africa, Rest of MEA)
• Latin America (Mexico, Brazil, Argentina, Rest of Latin America)

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