Marval accepted as G-Cloud 8 supplier for its service management software

Marval's IT Service Management (ITSM) Software as a Service (SaaS) solution, MSM, is listed on the United Kingdom's Government’s Crown Commercial Service latest procurement framework, G-Cloud 8.

Greg Pritchett, Managing Director of Marval explains, “Marval MSM a powerful 100% web enabled ITSM software, available as either a cloud-based (SaaS) or an on-premise solution, provides the ultimate combination of value, ITSM process automation, ease of use, performance functionality and flexibility. With underpinning professional services and support, MSM has long been the choice of public sector organisations to deliver quality services with successful business outcomes.”

Marval MSM, is certified as ITIL process compliant to gold level under the AXELOS ITIL Software Scheme and assessed by PinkVERIFY - to 15 processes. The product has been designed to support ITSM good practice frameworks and standards and newer methodologies and reference architecture such as DevOps and IT4IT.

G-Cloud, part of the UK government's Information and Communication Technology (ICT) strategy, is a cross government programme that encourages the adoption of ICT Cloud Services into government departments, local authorities and the wider public sector. Its remit is to simplify how the public sector procures and delivers services by creating a digital marketplace of 'pay-as-you-go', subscription-based services that can be easily scaled up or down, based on the changing needs of an organisation and its users.

Marval MSM can be purchased through digital marketplace at https://www.digitalmarketplace.service.gov.uk/


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For more information please contact:
T: +44 (0)1536 711999 E-mail: info@marval.co.uk W: www.marval.co.uk

About The Crown Commercial Service
The Crown Commercial Service (CCS) has brought together Government’s central commercial capability into a single organisation, amalgamating Government Procurement Service with other commercial teams from the Cabinet Office and central government departments.

CCS is an executive agency of the Cabinet Office and operates as a trading fund under the Government Trading Funds Act 1973. Their remit is to work with both departments and organisations across the whole of the public sector to ensure maximum value is extracted from
every commercial relationship and improve the quality of service delivery.

The CCS goal is to become the “go-to” place for expert commercial and procurement services.
With both service delivery and advisory capability, services include contract management and supplier performance management to ensure that the Government acts as a true, single customer; freeing up individual organisations to focus their procurement expertise on what is unique to them.

About Marval
Marval is committed to the ongoing development of integrated ITSM software, backed by a mature implementation approach, finely honed after more than 26 years of delivering solutions worldwide. It is a single-source supplier for all ITSM needs, designed to improve service quality, productivity, customer satisfaction and reduce costs. The MSM solution is used by internal and external support teams, plus outsourcing and managed service providers.

Marval is a major practitioner, innovator, thought leader and contributor to good practice and standards in ITSM and is co-author of ITIL and ISO/IEC 20000. It has been helping customers deliver service excellence since 1989 and understands what it takes to become a world-class service team.

Marval is an ISO/IEC 20000 registered company supporting internal and external customers to international standards.

Marval Software
Stone Lodge, Rothwell Grange, Rothwell Road, Kettering, Northants, England, NN16 8XF

This release was published on openPR.