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What is the cancelation policy for Lufthansa?

02-19-2025 08:57 AM CET | Tourism, Cars, Traffic

Press release from: Tripstrolly

Travel

Travel

What is Lufthansa Cancellation Policy?
If your travel arrangements change unexpectedly, Lufthansa Airlines, like many other airlines, allows you to cancel your ticket until 24 hours before departure. There are no cancellation fees if you have a fully refundable ticket, such as Business Flex. You cannot cancel your ticket under Lufthansa's cancellation policy if it is non-refundable.

However, even non-refundable reservations are eligible for a full refund under some conditions. In other words, you can cancel your non-refundable ticket and get a full refund. Besides, before proceeding to cancel your flight, remember to read through the rules, and if you have any doubts, Lufthansa Customer Service Contacts is there for your services.
Some of the situations are listed below.
1. Cancellations made within 24 hours of booking for flights departing after 7 days or more are eligible for a full refund at all fares.
2. Lufthansa's postponed flights are eligible for a full refund.
3. Refundable tickets qualify for a refund.
4. Boarding denials on confirmed reservations are eligible for a full refund.
5. Flight cancellations caused by unique circumstances that prevent a client from boarding a flight, such as death or serious sickness, may be eligible for a full refund, subject to documentary evidence and Lufthansa's consent.
6. According to the airline's cancellation policy, only flex fares are eligible for cancellation if a passenger is marked as a 'no-show. '
Note: According to the Lufthansa flight ticket cancellation policy, you will be charged a cancellation fee in all other instances, which is determined by the tariff terms on your ticket.
Rules for 24-hour cancellations
Lufthansa's 24-hour cancellation policy applies to all types of tickets, including non-refundable rates. Remember that to qualify for a refund, you must cancel your ticket within one day (24 hours) of booking and have a departure date at least seven days in advance. If you do not meet these requirements, you may be unable to receive a complete refund - one can also go for a flight value voucher as well.
There are certain points to help you understand this concept in a more explainable way; they are as follows:

1. The flight must originate from USA and Canada.
2. Lufthansa Airlines 24 hours cancellation policy does not apply to group reservations.
3. Departure date must be booked in advance, seven days before cancelation.
What is the process for a flight value voucher?It is a simple process to follow to avail the benefit of the flight value voucher. It has been introduced to provide more comfort to our customers to come back again to Lufthansa Airlines. The steps are described below:

Activate
Open the email confirmation link and log in to your lufthansa.com or Miles & More user profile on the Flight Value Voucher portal.
Download
You can download your Flight Value Voucher as a PDF or view it at any time via the portal.
Redeem
Book your new trips via Lufthansa.com. On the payment details page, enter the code of your Flight Value Voucher.

Keep In Mind

The departure location of the original ticket must be the same for a new booking with the Flight Value Voucher.
The Flight Value Voucher must be used within three years of the end of the year in which the flight was canceled. The validity of previous Discount Vouchers is not extended.
Bookings using a Flight Value Voucher must be completed online.
You require a Lufthansa profile. If you do not already have one, please create one by clicking 'Log in' in the top right corner, followed by the 'Register now' option.
Tip: If you are stuck at any step, immediately contact Lufthansa Airlines Customer Service, and they will assist you with every step. Besides, if you have any feedback that too will be entertained respectably by the department.

Refund on ticket cancelation

Refunds can be issued in compliance with fare conditions. Restrictions apply to the airline's refund policy and also to the fare purchased. Depending on the fare conditions and any segments of the ticket used, the refund value of the fare, taxes, and fees will be computed and returned to the original mode of payment. You can find out if your ticket is refundable and under what conditions in your booking confirmation email under the heading 'Fare conditions.'

Conclusion

Lufthansa Airlines is one of the committed airlines for its top-notch customer service. In the following discussion, you will be able to learn about flight cancellation in detail. From the steps for 24-hour cancelation rules to refunds, everything is there to help you with your booking. However, if you are stuck somewhere, visit the airline's official website https://www.lufthansa.com/in/en/homepage, and get assistance right away.
https://www.tripstrolly.com/blogs/what-is-lufthansa-cancellation-policy

1012 Street, Alpine, New York USA

Contact Lufthansa 1-808-900-8120(OTA) to cancel booking & request for refund

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