Audio Communication Monitoring Market: Key Players, Growth, Analysis by 2020

Audio communication monitoring system provides automatic monitoring of recorded audio. The recorded audio is further exploited by the enterprises and call centers for the compliance purpose, speech analysis, and transcriptions. This system is very beneficial for reducing the risk and compliance management. Keeping track on criminal and terrorist activities is now easy due to audio communication monitoring device with respect to the national security. Hence, a demand for audio communication monitoring system is expected to grow with strong CAGR during the forecast period.

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The major driving factor for audio communication monitoring market is the rising security and compliance management across the globe. Large penetration by enterprises and small and medium businesses (SMBs) real-time call monitoring and security is expected to fuel the growth of audio communication monitoring market. North America and Asia-Pacific, owing to immense execution by law enforcement agencies and telecom companies, is expected to offer potential growth opportunities for audio communication monitoring system.

The report provides detailed segmentation of the audio communication monitoring market based on solutions, verticals, organization size, application, and region segment. Based on the solution, the market is segmented into a quality analysis, voice biometric access system, loudness metering & monitoring, and others. Industry verticals deploying audio communication monitoring solutions include BPOs, telecommunication & IT industry, banking financial services & insurance (BFSI), healthcare, media & entertainment, transportation & logistics and others. The market has been segmented on the basis of organization sizes into small and medium-sized businesses (SMBs) and large enterprises. Based on these applications, the global audio communication monitoring market can be divided into law enforcement agencies, commercial and sensitive areas, sales and internal communication monitoring, employee/agent monitoring and multichannel monitoring/broadcast monitoring.

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The report provides a comprehensive view of the audio communication monitoring market we have included a detailed value chain analysis. To understand the competitive landscape in the market, an analysis of Porter’s Five Forces model for the audio communication monitoring market has also been included. The study encompasses a market attractiveness analysis, wherein product segments are benchmarked based on their market size, growth rate, and general attractiveness. It includes company market share analysis, the product portfolio of the major industry participants.

Major regional segments analyzed in this study include North America, Europe, Asia-Pacific, Latin America, and the Middle East & Africa with its further bifurcation into major countries including U.S., Germany, France, UK, China, Japan, India, and Brazil. This segmentation includes demand for audio communication monitoring market based on individual solutions and verticals in all the regions and countries. North America is expected to be the biggest market in terms of revenue contribution, while Asia-Pacific is expected to experience increased market grip, during the forecast period.

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The report covers detailed competitive outlook including company profiles of the key participants operating in the global market. Key players profiled in the report include Intelligent Voice, IBM Corporation, Nexidia, Inc., Nuance Communications, Behavox Ltd., Cisco Systems, NUGEN Audio, and NICE Systems, amongst others.

Key segments of the Global Audio Communication Monitoring Market

Global Audio Communication Monitoring Market: Solution Segment Analysis

Quality analysis
Voice biometric access system
Loudness metering & monitoring
Other
Global Audio Communication Monitoring Market: Verticals Segment Analysis

BPO
Telecommunication & IT Industry
Banking Financial Services & Insurance (BFSI)
Healthcare
Media & Entertainment
Transportation & Logistics
Other
Global Audio Communication Monitoring Market: Organization Size Segment Analysis

Small-Sized Business
Medium-Sized Business
Global Audio Communication Monitoring Market: Application Segment Analysis

Law Enforcement Agencies
Commercial & Sensitive Areas
Sales & Internal Communication Monitoring
Employee/Agent Monitoring
Multichannel Monitoring/Broadcast Monitoring
Global Audio Communication Monitoring Market: Regional Segment Analysis

North America
U.S.
Europe
UK
France
Germany
Asia-Pacific
China
Japan
India
Latin America
Brazil
The Middle East & Africa

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