Press release
Role Of Digital Transformation In Fueling The Salesforce Services Market: A Significant Driver Propelling The Salesforce Services Market In 2025
Salesforce Services
What Is the Salesforce Services Market Size and Projected Growth Rate?
The salesforce services market has expanded rapidly in recent years. It is set to increase from $12.67 billion in 2024 to $14.61 billion in 2025 at a CAGR of 15.4%. The market's growth stems from rising demand for CRM platforms, widespread cloud adoption, enterprise digital upgrades, the global reach of businesses, and mobile technology advancements.
The Salesforce services market is expected to grow rapidly, reaching $25.7 billion by 2029 at a CAGR of 15.2%. Growth is fueled by continued digital transformation, AI and automation adoption, a focus on customer experience, the rise of industry-specific solutions, and subscription-based pricing models. Trends include the proliferation of AI-driven analytics, IoT integration, augmented reality for customer engagement, low-code/no-code platforms, and a focus on sustainability and ethical practices.
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What Are the Major Segments in the Salesforce Services Market?
The salesforce services market covered in this report is segmented -
1) By Type Of Service: Planning, Management, Implementation
2) By Deployment Model: On-Premise, Cloud, Hybrid
3) By Application: Sales Cloud, Service Cloud, Marketing Cloud, Application Cloud, Commerce Cloud, Analytics
4) By Vertical: Banking, Financial Services And Insurance (BFSI), Healthcare And Life Sciences, Media And Telecom, Retail And CPG, Government, Manufacturing, Energy And Utilities, Other Verticals
Subsegments:
1) By Planning: Strategy Development, Requirement Analysis, Roadmap Creation
2) By Management: Project Management, Change Management, Performance Monitoring
3) By Implementation: Customization, Integration, Deployment
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What Are The Driving Salesforce Services Market Evolution?
The growing importance of digital transformation is boosting the salesforce services market. These technologies improve operations and customer engagement. According to the Central Digital and Data Office in November 2023, the UK's digital profession grew by 19% from April 2022 to April 2023, with 32 civil service groups using a shared pay framework. Thus, digital transformation is enhancing the salesforce services market.
Which Firms Dominate The Salesforce Services Market Segments?
Major companies operating in the salesforce services market are Microsoft Corporation, AT&T Inc., Dell Technologies Inc., Siemens AG, Deloitte Touche Tohmatsu Limited, accenture* plc, Intel Corporation, International Business Machines Corporation (IBM), Oracle Corporation, SAP SE, Tata Consultancy Services Limited, Salesforce Inc., NTT DATA Corporation, Capgemini SE, Cognizant Technology Solutions Corporation, Adobe Inc., DXC Technology (DXC), Wipro Limited, Tech Mahindra Limited, Vertiba Inc., Micro Focus International plc, Avenga LLC, Verint Systems Inc., Peeklogic LLC
What Salesforce Services Market Trends Are Gaining Traction Across Different Segments?
Companies in the salesforce services market are incorporating advanced technologies like generative AI to optimize customer support and enhance user experiences. Generative AI creates content, insights, and solutions autonomously, helping sales teams personalize interactions and optimize strategies. In March 2024, Salesforce Inc. launched Einstein 1 Field Service Edition, an advanced package that integrates real-time insights and AI to improve field service operations. It aims to boost technician productivity and transform field service appointments into revenue-generating opportunities by enabling remote assistance and efficient appointment scheduling.
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Which Is The Largest Region In The Salesforce Services Market?
North America was the largest region in the salesforce services market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the salesforce services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
Frequently Asked Questions:
1. What Is the Market Size and Growth Rate of the Salesforce Services Market?
2. What is the CAGR expected in the Salesforce Services Market?
3. What Are the Key Innovations Transforming the Salesforce Services Industry?
4. Which Region Is Leading the Salesforce Services Market?
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