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The Intersection Of Professional Social Work Services And Social Work Case Management Software Market Growth: Critical Driver Shaping the Social Work Case Management Software Market in 2025

07-31-2025 11:27 AM CET | Politics, Law & Society

Press release from: The Business Research Company

Social Work Case Management Software

Social Work Case Management Software

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Social Work Case Management Software Market Size Valuation Forecast: What Will the Market Be Worth by 2025?
In recent times, the market for social work case management software has seen rapid expansion. The market, which was valued at $12.73 billion in 2024, is estimated to grow to $14.91 billion in 2025, representing a compound annual growth rate (CAGR) of 17.2%. This significant growth during the historic period is due to various factors such as better data management, adhesion to regulatory standards, improving workflow efficiency, extensive integration capabilities, and enhanced customization and flexibility.

Social Work Case Management Software Market Size Forecast: What's the Projected Valuation by 2029?
In the forthcoming years, the market size of the social work case management software is projected to experience accelerated growth. The market is expected to reach $27.74 billion by 2029, growing at a compound annual growth rate (CAGR) of 16.8%. The expansion during the forecasted period is due to the ongoing focus on user experience and training, early intervention via predictive analytics, mobile-oriented solutions, and the integration of telehealth and virtual care. The forecast period will see significant trends such as user-focused design and experience, incorporation of social determinants of health (SDOH) data, improved data security and privacy protocols, emphasis on predictive analytics and artificial intelligence, and the integration of telehealth and remote care.

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What Are the Drivers Transforming the Social Work Case Management Software Market?
Expectations of a surge in the social work case management software market are driven by the escalating need for professional social work services. These services involve dedicated strategies, support, and help provided by skilled and certified social workers to individuals, families, groups, and communities. There's an uptick in demand for professional social work services due to evolving demographics, growing mental health awareness, and the necessity for tailored support to tackle intricate social issues effectively. Social work case management software provides the means to enhance workflow, automate repetitive chores, and boost productivity. Through the digitization of case management procedures, social workers are able to dedicate less time to paperwork and clerical duties and concentrate more on direct patient care and mediation. As per the US Bureau of Labour Statistics in May 2022, the utilization of social workers in the US is predicted to rise by 12% from 2020 to 2030, which is significantly quicker than the average growth of all other jobs. This displays the escalating demand for their services. As a result of this growing demand, the social work case management software market is on course for expansion.

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What Long-Term Trends Will Define the Future of the Social Work Case Management Software Market?
Leading firms in the social work case management software market are striving to create case management solutions to boost efficiency, elevate client results, streamline procedures, and improve communication and collaboration among social work professionals, clients, and other key participants. These case management solutions serve as comprehensive systems designed to assist service-based organizations in handling and monitoring cases or incidents from start to finish. Such solutions find a wide application in diverse industries, including healthcare, legal, social services, and customer service. A case in point is Brandwatch, a software firm based in the UK, which in June 2024 unveiled a new feature named Case Management, designed to amplify social customer care capacities. The Case Management tool seeks to improve collaboration within teams by allowing members to distribute cases, delegate tasks, and continue communication through the platform. This makes certain that all parties involved are updated on the progress of customer inquiries.

Which Segments in the Social Work Case Management Software Market Offer the Most Profit Potential?
The social work case management software market covered in this report is segmented -

1) By Type: Basic, Standard, Senior
2) By Deployment: On-Premise, Cloud-Based
3) By Organization Size: Small And Medium Enterprise, Large Enterprise
4) By Application: Mission, Community Organizations, Museum, Hospital Medical Center, International Aid Organization, Animal Protection Organization, Other Applications

Subsegments:
1) By Basic: Case Tracking And Management, Client Data Management, Appointment Scheduling And Reminders, Document Storage And Management, Basic Reporting And Analytics, Communication And Collaboration Tools
2) By Standard: Comprehensive Case And Client Management, Customizable Intake Forms And Assessments, Goal Setting And Progress Tracking, Automated Workflows And Task Management, Resource And Referral Management, Advanced Reporting And Data Analysis, Multi-User Access And Permissions
3) By Senior: Senior-Specific Care Plans And Assessments, Geriatric Health And Well-Being Tracking, Medication Management And Monitoring, Social Services And Senior Support Resources, Family And Caregiver Collaboration Features, Regulatory Compliance For Senior Care, Specialized Reporting And Analytics For Senior Care Needs

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Which Firms Dominate the Social Work Case Management Software Market by Market Share and Revenue in 2025?
Major companies operating in the social work case management software market are Simon Solutions, Next-Step Software, Form.Com, Crucial Data Solutions, Exponent Partners, Nintex, C Incpture, Castor EDC, GoCanvas, Medrio, Ephesoft, RedMane Technology, Docuphase, CaseWorthy, Eccovia Solution, AtEvent, Athena Software, Spatial Networks, KaleidaCare Management Solution, OpenClinica, ProntoForms, Civicore Case Management, Sumac Software, OnlineCRF, Providersoft

Which Regions Offer the Highest Growth Potential in the Social Work Case Management Software Market?
North America was the largest region in the social work case management software market in 2024. The regions covered in the social work case management software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

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