New US study discovered Field Service Management Market expected Healthy Growth by 2022

Field Service Management (FSM) is a system developed for managing field operations through a mobile application or software. FSM software solution enables the companies to manage field resources such as vehicle location, field worker activity and ensure delivery of spare parts to the operational field. FSM solution assigns work according to the skills and geographical location of the field employee and checks inventory for the availability of spare parts. The process for FSM contains various modules such as administrator, initiator, qualifier, dispatcher and agent. Administrator module manages all data related to business operation. Initiator module enables the customer/agent to generate new work order and groups the tasks/work order. Qualifier module qualifies the work orders and creates work order tasks. Dispatcher modules schedule the tasks and assign tasks to suitable field employee. Agent module manages actual task time and performs the work on the site. FSM software could also be integrated with backend systems such as billing, accounting and HR systems…

The report on the global Field Service Management Market uses the top-down and bottom-up approaches to define, analyze, and describe the market trends for the next five years. The report also tracks the emerging applications, innovative technologies, and mergers & acquisitions. It also focuses on the growth drivers and restraints for the key market players during the forecast period.

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KEY PREMIUM INDUSTRY INSIGHTS

Expanding wireless communication network infrastructure, growing preference enterprise mobility solutions across various industries, and rising importance for transparency in field operations, are the key driving factors propel the growth of global field service management (FSM) market.

At the enterprise level, increasing focus on improving field service productivity by automating field service processes, growing preference to eliminate paper-based processes in field service operations, and continuous focus on integrating technicians, customers, and technology to increase business productivity, are the prominent factors accelerates the growth of global field service management (FSM) market.

KEY MARKET PLAYERS

Key players in the Field Service Management Market include:

Oracle Corporation, SAP SE, International Business Machines Corporation, Microsoft Corporation, Clicksoftware Technologies, Industrial and Financial Systems AB (IFS), Servicepower Technologies PLC, Servicemax, Inc, Infor, Astea International, Inc.

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