Press release
CTI Group partners with Abacus for comprehensive online telecommunications bill analysis
CTI Group, a leading provider of interactive communication management solutions, is partnering with Abacus Billing a leading provider of billing products and managed services for the telecommunications and utilities industry. The alliance sees CTI’s leading bill management solution portfolio available as an extension to Abacus Managed Service and Customer Care & Billing technology.Abacus Billing is using CTI Group’s Analysis5 tool to extend its own web billing offering to provide more comprehensive online billing analysis and reports for its telco customers. With Analysis5 fully integrated with its own billing system, Abacus can now provide existing and future customers with one of the most functional and comprehensive billing offerings available.
Analysis5 is part of CTI Group’s billing portfolio which offers fast, intuitive analysis, giving telco customers access to information that enables them to manage and understand their telecom call spend and usage more effectively. The tools are typically provided by telcos as a non-price differentiator and have a proven track record in reducing churn and decreasing customer care costs
As a specialist in web-enabled solutions that make billing cost-effective and less time intensive, Abacus has customers throughout Europe, Asia Pacific, and the Americas in the telecommunications, utilities and retail sectors.
“The bill is a critical step in customer interaction for any telco and Abacus works with specialist partners to deliver the highest customer care and billing service possible.” explains Karl Wills, CEO Abacus Billing. “We pride ourselves on the accuracy, quality and presentation of our bills and CTI Group’s Analysis5 service helps us provide the most empowering and intuitive system.”
Andy Wilson, VP sales and marketing, CTI Group, adds: “The partnership will create a great deal of synergy as our solutions are complementary. We are already discussing how we can enhance the Abacus offering with CTI’s Dynamic Reports tool for additional customer benefit.”
Press contact:
Livewire PR
Email: info@livewirepr.com
T: 020 8339 7440 F: 020 8339 7441
Livewire Public Relations, 32 Ewell Road, Surbiton, Surrey, KT6 6HX.
Website: http://www.livewirepr.com/files/news.asp
Company contacts:
Colin McCaffery, Marketing Manager,
CTI Group, Daisyfield Business Centre, Appleby Street, Blackburn, Lancashire.
T: 01254 291 500 F: 01254 291 504
Website: http://www.ctigroup.com/
Abacus contact:
Victoria Broughton, Marketing Manager,
Abacus Billing Ltd, 2 Alexandra Road, Reading, Berkshire, RG1 5PE
Victoria.Broughton@Abacus-Billing.com
T: +44(0) 118 377 5146
Website: http://www.abacus-billing.com/
About CTI Group
About CTI Group -- CTI Group (Holdings) Inc. is an international provider of electronic invoice management and telemanagement software and services. CTI Group's SmartBill® and Proteus™ product suites offer a full array of solutions for traffic analysis, post-billing call analysis, and customer care. CTI Group's products are used by some of the top service providers in North America and the United Kingdom, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group’s UK offices are located in London and Blackburn. For more information, please visit CTI Group's website at www.ctigroup.com.
About Abacus Billing
Abacus is a leading global provider of billing products and managed services for the telecommunications and utilities sectors. With over ten years’ experience, Abacus delivers end-to-end, fully web-enabled services and software solutions that make billing cost-effective and time efficient. Abacus solutions, ranging from entirely outsourced Abacus billing management services to Abacus Customer Care and Billing software, enable a broad range of customers to concentrate resources on their core business activities. All solutions are flexible, scalable, multi-lingual and multi-currency, enabling customers to bring new products to market quickly. Abacus is also a pioneering developer of utilities smart metering billing services. www.abacus-billing.com.
This release was published on openPR.
Permanent link to this press release:
Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release CTI Group partners with Abacus for comprehensive online telecommunications bill analysis here
News-ID: 26459 • Views: …
More Releases from CTI Group
CTI Paper USA Redesigns Bindakote® Cast Coated Brand to Meet Today’s Offset a …
Sun Prairie, Wis. (August 29, 2012) – CTI Paper USA is pleased to announce a significant redesign of its Bindakote Cast Coated brand of papers and boards. The brand and product redesign includes products engineered to meet today’s offset and digital press applications and vastly expands the overall breadth and variety of items stocked in CTI’s North American Distribution and Converting Facility. Included in this brand redesign is the launch…
An Adventurous Collection of Extraordinary Papers
Sun Prairie, Wis. (February 9, 2012) – CTI Paper USA continues to encourage adventurous and inspiring print and design with their new enhanced combination swatch book. The new swatchbook tempts the imagination with four lines of extraordinary papers, including Aspire Petallics, Glama Natural, Currency and the new Tube. Open up to a world of possibilities with numerous colors, textures and finishes within this alluring pallet of fine papers.
CTI…
TUBE™ - A New Dimension In Paper.
Sun Prairie, Wis. (October 12, 2011) – CTI Paper USA introduces a provocative NEW Paper experience – Tube! Tube Soft Flat Matte Papers are luxuriously coated to produce an elegant, soothing sensation that is ideally suited for creating that ultimate impression. Tube’s experiential surface brings a new dimension to the world of paper.
The tactile qualities of Tube are enhanced by it’s superior press room performance including…
CTI Group Announces Successful Deployment of a Full Service Contact Center Solut …
INDIANAPOLIS, IN - October 6, 2008 CTI Group, a global leader in the development of wireless and VoIP applications, announced today the successful partnership of CTI Group and the BroadSoft® M6 Communication Applications Server product line. This partnership allows for the development of an all-in-one contact center solution, to include feature enhancements such as call recording and ACD reporting. This partnership enables M6 customers to quickly develop features that enable…
More Releases for Abacus
ABACUS modeling tool certified for ArchiMate 3.0
Avolution continues to provide market-leading support for users of the ArchiMate Open Group standard, announcing today that ABACUS is certified for ArchiMate 3.0.
ABACUS is also certified for the TOGAF 9.1 standard, allowing users to combine ArchiMate modeling with the TOGAF Architecture Development Method.
The ArchiMate modelling language is an Open Group standard used for visualizing, analyzing and describing different architecture domains, supporting IT planning and strategy in large enterprises.
Avolution’s Andrew Lewthwaite…
ABACUS is PeaF certified
Avolution, the market leader in metrics-based analysis of architectures and Pragmatic EA the developer of PeaF, today announced that Avolution's ABACUS enterprise modelling solution is the first tool to be certified to support the Pragmatic Enterprise Architecture Framework (PeaF) Version 1.1.
Licensed ABACUS users can download the ABACUS - PeaF library for free from the Avolution Community.
Through its PeaF certification, Avolution can provide organisations with the flexibility to use this pragmatic…
ABACUS in research analyst report
Avolution, the market leader in metrics-based analysis of architectures, today announced the inclusion of ABACUS in a recent independent research analyst's report.
In a recently published article for enterprise architects to Use The Right Set Of Criteria When Selecting An Enterprise Architecture Tool the analyst discusses various criteria including the pioneering metrics-based approach delivered exclusively by Avolution's ABACUS.
About Avolution
============
Avolution provides the ABACUS® solution which is unique to the enterprise modeling space…
ABACUS article in the GEAO Journal
The March 2008 edition of the Global Enterprise Architecture Organisation (GEAO) Journal of Enterprise Architecture has published a provocative article entitled \"The Myth of Zachyphus\" authored by Avolution and the University of Technology, Sydney (UTS).
In the article, Kyle Dunsire (Architecture Practice Manager of Avolution) and Dr Tim O\'Neill (Research Fellow at UTS and Executive Director of Avolution) state \"Since the dawn of mankind myths have played an important role as…
AMR Research reports on ABACUS
AMR Research\'s Derek Prior has recently published an article titled \'Enterprise Architecture Techniques for SAP Customers\'. In the article he discusses how some of the leading SAP customers have been quietly deploying enterprise architecture techniques to transform their business and prepare for SOA.
One example he cites as best-practice for managing strategic business transformation is Birmingham City Council\'s (BCC) use of ABACUS to build and maintain their enterprise-wide framework.
In referring to…
Avolution announces ABACUS 3.0
Avolution is pleased to announce the next significant release in its flagship software ABACUS®. ABACUS 3.0 will improve your ability to make informed decisions: find and recommend the optimal path for investment, with certainty.
By analysing enterprises using quantitative metrics such as total cost of ownership, performance, availability and agility, employing techniques such as Discrete Event and Monte Carlo simulations, ABACUS 3.0 allows the user to build and trade-off multiple…
