Press Releases from Interactive Intelligence Inc. (44 total)
Interactive Intelligence Adds Senior Staff to Enhance Cloud Communications Infra …
DUBAI, United Arab Emirates, 12th December, 2013 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of software and services designed to improve the…
Interactive Intelligence Receives Miercom’s Performance Verified Certification
DUBAI, United Arab Emirates, 20th November, 2013 - Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of software and services designed to improve the…
Interactive Intelligence Releases Enhanced Version of Bay Bridge Decisions™ Pr …
DUBAI, United Arab Emirates, Feb. 28, 2013 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications software and services,…
Increasing Collaboration, Deployment of Cloud and Remote Access will Drive Unifi …
DUBAI, United Arab Emirates, 26th February, 2013 – According to a recent report issued by Frost & Sullivan entitled “UCC Market Predictions for 2013…
Muscat Municipality Relies on Interactive Intelligence Contact Center Solution f …
DUBAI, United Arab Emirates, 18th February, 2013: Interactive Intelligence Group Inc. (Nasdaq: ININ), today announced the successful implementation of an end-to-end contact centre solution for…
Interactive Intelligence Reports Fourth-Quarter and Full Year 2012 Financial Res …
DUBAI, United Arab Emirates, Feb. 6, 2013 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, has announced…
Interactive Intelligence to Host “Key 2013 Contact Center Trends and Prioritie …
DUBAI, United Arab Emirates, Jan. 17, 2013 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications software and services,…
Interactive Intelligence Announces Details for Interactions 2013 Global Conferen …
DUBAI, United Arab Emirates, Jan. 15, 2013 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a worldwide provider of unified IP business communications software and services,…
Interactive Intelligence Announces Strong Finish to 2012
DUBAI, United Arab Emirates, 10th January, 2013 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications software and services,…
‘Middle East Enterprises Should Develop a Sound Strategy and Understand the Ri …
DUBAI, United Arab Emirates, 9 December, 2012: Post recession the trend that companies in the Middle East have been following has been to reassess their…
Interactive Intelligence to Host ‘Customer Experience Excellence through Effec …
RIYADH, Saudi Arabia, 21st November, 2012: Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications and contact centre solutions, is set to…
Interactive Intelligence Releases Interaction Mobilizer™ for Windows 8
DUBAI, United Arab Emirates, November 6, 2012 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, has launched…
Interactive Intelligence to Host “Best Practices for Evaluating a Contact Cent …
DUBAI, United Arab Emirates, Oct. 14, 2012 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, is hosting…
Interactive Intelligence to Offer Integration with Oracle Sales and Marketing Cl …
DUBAI, United Arab Emirates, Oct. 10, 2012 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, is developing…
Interactive Intelligence Named among World’s Top 500 Software and Service Prov …
DUBAI, United Arab Emirates, Oct. 8, 2012 -- Software Magazine has ranked global provider of unified IP business communications solutions, Interactive Intelligence Group Inc. (Nasdaq:…
Interactive Intelligence Demonstrates Revolutionary Contact Centre, Unified Comm …
JEDDAH, Saudi Arabia, 25 September, 2012: Interactive Intelligence Middle East, the regional arm of Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business…
Interactive Intelligence Receives Frost & Sullivan’s Company of the Year, Cont …
DUBAI, United Arab Emirates, Sept. 19, 2012 -- For the third consecutive year, Frost & Sullivan has honored Interactive Intelligence Group Inc. (Nasdaq: ININ) with…
‘Advancing Technology in Middle East Contact Centres can be a Mixed Blessing f …
DUBAI, United Arab Emirates, September 9, 2012: Customer care is constantly reinventing itself as a result of advances in technology. Interactive Voice Response (IVR) technology…
Interactive Intelligence Positioned in Leaders Quadrant of Contact Center Infras …
DUBAI, United Arab Emirates, August 2, 2012 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications software solutions, has been…
Interactive Intelligence to Host Mobile Customer Service Industry Web Event
DUBAI, United Arab Emirates, July 29, 2012 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, is hosting…
Staff Retention Major Issue in Middle East Contact Centres; Technology can Assis …
DUBAI, United Arab Emirates, 4 July 2012: The Contact Center industry in the Middle East is booming. With the onset of the social media revolution…
Interactive Intelligence Releases Gateway, Media Server and SIP Proxy Appliance, …
DUBAI, United Arab Emirates, June 7, 2012 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications software and…
Interactive Intelligence to Exhibit Newly Launched Version of Flagship CIC Solut …
DUBAI, United Arab Emirates, 22 May, 2012 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, is set…
Middle East Contact Center Technology Trend is moving towards 'All-in-one' Solut …
Dubai, United Arab Emirates, 21 May, 2012: The contact center industry in the Middle East is booming. Outsourcing to the regions call center agencies is…
Interactive Intelligence Introduces New Mobile Customer Service Solution
DUBAI, United Arab Emirates, May 9, 2012- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, is releasing a…
'Regional Enterprises Need to look behind the Cloud to Uncover Hidden Costs', sa …
DUBAI, United Arab Emirates, 7th May 2012: Analysts forecast that over the next three to five years the market for cloud-based contact center solutions will…
Interactive Intelligence Reports First-Quarter 2012 Financial Results
DUBAI, United Arab Emirates, April 26, 2012 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, has announced…
Interactive Intelligence Acquires Netherlands Reseller, Brightware
DUBAI, United Arab Emirates, April 4, 2012 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, has signed…
Interactive Intelligence and RKe Technology Sign Partnership Agreement in Kingdo …
RIYADH, Saudi Arabia, 27 March, 2012 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, today announced that…
CRM Magazine Names Interactive Intelligence its 2012 Contact Center Infrastructu …
DUBAI, United Arab Emirates, March 16, 2012 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, has been…
Interactive Intelligence to Host “2012 Key Contact Center Trends and Prioritie …
DUBAI, United Arab Emirates, Jan. 22, 2012 - Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, is hosting…
Interactive Intelligence Offers Cloud-Based Solution to Contact Centers in Saudi …
Riyadh, Saudi Arabia, 14th December 2011 -- Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, today announced the availability of…
Interactive Intelligence Sponsors Government Contact Center Forum
DUBAI, United Arab Emirates, 23rd November 2011: Interactive Intelligence, a global provider of unified IP business communications solutions has announced its prime sponsorship of the…
Contact Centers in Middle East Need to Understand the Key to Effective Social Me …
DUBAI, United Arab Emirates, 26 October 2011: Many consider the explosion in social networking to be a recent phenomenon but the truth is that social…
Interactive Intelligence to Launch Cloud-based Communications Trial Program
DUBAI, United Arab Emirates, 20 October 2011: Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, will launch a trial…
Interactive Intelligence Seminar in Saudi to Discuss Key Trends and Technology I …
Riyadh, Saudi Arabia, 5th October 2011 -- Interactive Intelligence, a global provider of unified IP business communications solutions, is organising two seminars in Saudi Arabia…
Interactive Intelligence Acquires Agori Communications
DUBAI, United Arab Emirates, 8 March 2011 -- Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has acquired Agori Communications,…
Interactive Intelligence to Host Contact Center Industry Web Event
DUBAI, United Arab Emirates, January 19, 2011 – Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, is hosting an industry…
Interactive Intelligence Awarded Best of Show at ITEXPO West for Cloud-based Com …
Dubai, United Arab Emirates, Dec. 16, 2010 – The Interactive Intelligence (Nasdaq: ININ) cloud-based communications-as-a-service solution has received ITEXPO West’s 2010 Best of Show award…
Business Communications: The Next Wave in Cloud-Based Computing?
Dubai, United Arab Emirates – 6th December 2010 - Cloud computing has quickly established its rightful place in modern IT organizations, helping enterprises become more…
Contact Center and IP Communications Predictions for 2011
Dubai, United Arab Emirates – 30 November 2010 - Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact…
Interactive Intelligence Offers Support for Microsoft Lync Server 2010
DUBAI, United Arab Emirates, Nov. 22, 2010 -- Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has released a version…
Improving Agent Performance in Contact Centers in the Middle East
Dubai, United Arab Emirates, 7th November 2010: Contact Centers have become very popular in the Middle East!! Contact centers face a growing array of media…
Interactive Intelligence Acquires Latitude Software
DUBAI, United Arab Emirates – October 10, 2010 - Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has acquired Global…
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