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Press Releases from KANA Software (7 total)

KANA Announces Major New Release of Service Experience Management

Latest Version Advances Customer Service Experience with Embedded Chat, Co-Browse and Social Listening Capabilities SUMMIT 2011, MIAMI, FL., October 3, 2011 -- KANA Software, Inc., a

KANA Announces Self-service Suite for Government

Lagan Connect2Tell to Help Customers Harness the Power of New and Established Service Channels Sunnyvale, Calif. September 26, 2011 -- Lagan, a Division

Independent Research Firm Names KANA a “Leader” in the Magic Quadrant for CR …

Sunnyvale, CA -- (Sept 21, 2011 --KANA Software, Inc., a world leader in software solutions for Service Experience Management (SEM), today announced that it has been recognized

City of Ottawa selects Lagan to power its Citizen Service Management Solution

Sunnyvale, California – 11 May 2011 ‐ Lagan , a division of KANA Software, announced today that the City of Ottawa has selected its Government‐to‐Citizen

KANA Announces Response 10 R5

Sunnyvale, CA  ‐May 12, 2011 - A new version of KANA’s market leading Email Management System Company News • KANA, the Service Experience Management leader, today announced the

Lagan, a Division of KANA, announces Connect2Tell Web the latest self service mo …

Belfast, UK May 03, 2011 - Lagan, a Division of KANA, today formally announced the latest release of Connect2Tell Web, the self service module

KANA Receives Customer Interaction Solutions® Magazine’s 2010 Product of the …

SUNNYVALE, Calif. — April 18, 2011, KANA Software, the world leader in software solutions for Service Experience Management, announced today that KANA SEM has received

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